Captions are an essential component of making your video content accessible to all users.  Captions can be added to any media in a few simple steps using Kaltura.

When are captions required?

Video/audio content is required to have captions when:

  • The media is publicly available
  • A student in your course has an accommodation requiring captioning

When are captions recommended?

Captions are recommended on all course related video/audio materials for a number of reasons:

  • Access for the Deaf and Hard of Hearing
  • Access for students that have other disabilities such as cognitive disabilities or listening comprehension issues
  • Improved experience for non-native English speakers
  • Better listening comprehension for all users
  • Helpful in environments where sound cannot be played or audio quality is poor
  • Captions create searchable content

Adding Captions to Kaltura Videos

Adding Captions to Videos

  1. Create your video recording in any manner you see fit or using the following instructions: Managing content in Media Space.
  2. From either or, navigate to “My Media.”
  3. Click on the recording for which you wish to add captions to navigate to the media page.
  4. Click the “Actions” dropdown menu under the video and choose “Caption & Enrich.” The following options will be presented.
    options for ordering kaltura captions in moodle
  5. Select the desired “Source Media Language”from the drop-down menu, and choose [Submit] to order captions.
  6. Kaltura will then create machine-generated captions. In the same window, under “Existing Requests” you will now see the request that you just submitted.
  7. You will receive an email when your captions are generated.
  8. Once the captions are created, you can click on the [CC] button in the video viewer to turn them off or change language (depending on which language(s) of captions were ordered).

Editing Existing Captions

  1. From either or, navigate to “My Media.”
  2. Select the recording for which you wish to edit captions.
  3. Click the “Actions” dropdown menu and choose “Caption & Enrich.”
  4. Under “Existing Requests” you should see the request for captions that you previously submitted.
  5. Select the pencil icon to bring up the Closed Captions Editor where you can change timestamps, search and replace and directly modify the generated captions.
    editing previously requested captions from media
  6. When you are done making changes in the Closed Captions Editor, click [Save] in the top right corner of the screen.
    1. If you find that a word or phrase is repeatedly misspelled or incorrect, you can use the “Search” and “Replace with” option.
    2. If there is more than one speaker, use the “Add Speaker to selected items” option.
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