Proofpoint is an email protection system that blocks spam, phishing, and viruses from reaching your inbox. In addition you can customize your settings to block and un-block specific emails. Proofpoint will send you an email when it blocks an email to give you the option of releasing messages and/or senders that you do not consider to be spam.

Accessing Proofpoint

Proofpoint can be accessed in one of two ways:

  • Login to Proofpoint using your Lafayette NetID and password.
    OR
  • Follow the [Manage My Account] link in an End User Digest. You will be logged in automatically.

Settings are accessed by clicking the [Lists] and [Profile] tabs at the bottom left. Buttons used to perform actions can be found in the top navigation bar.

Remember to click the [Logout] button on the top navigation to exit the site once you are finished customizing your settings.

Managing your settings

Changing your Safe and Blocked Sender Lists

Proofpoint allows you to add or remove specific addresses or domains from your safe and blocked sender lists. Proofpoint will never discard or quarantine email sent from your Safe Senders. Blocked Senders will not be allowed to send mail to you. The Blocked Senders list is most useful for dealing with occasional unwanted email that isn’t identified by Proofpoint as spam.

  1. Click the [Lists] tab in the lower left of the screen. You will see the Safe Senders List.
  2. To add an address or domain, click [New] in the navigation bar at the top of the screen.
    To add an address or domain, click [New] in the navigation bar at the top of the screen
  3. In the text entry field, specify an email address or Internet domain to add to Safe Senders List.
  4. Click [Save] to add this to your list.

A similar process is followed to add addresses to the Blocked Senders list.

  1. Click the [Lists] tab if it is not already selected.
  2. Click on [Blocked Senders List] on the left. This will display the current List.
  3. To add an address or domain, click [New] in the navigation bar at the top of the screen.
  4. In the text entry field, specify an email address or Internet domain to add to Blocked Senders List.
  5. Click [Save] to add this to your list.

If you have entered any addresses they will appear in the respective list. Each entry will have a checkbox to the left of the address. To delete or edit these addresses:

  1. Check the checkbox to select the address then click [Edit] or [Delete] from the navigation bar at the top of the screen.
  2. Clicking [Delete] will automatically remove the address from the list. Clicking [Edit] will place the address in the text field above the list.
  3. Make the appropriate changes to the address and click [Update] to apply the changes.

Changing your Digest Settings

You can choose whether or not to have Proofpoint deliver a daily “End User Digest”. The Digest is a single message that displays the date, sender, and subject of each quarantined message. Various action links are provided for each message, including one to release the message for delivery.

Daily Digests present a list of messages quarantined since the last daily Digest was sent; the default setting for all user accounts is to send daily Digests. If you choose to turn this option off, a Digest of all your quarantined messages can be requested at any time. Note: the only way to view quarantined messages is in an End User Digest.

To change digest settings, click on the [Profile] tab in the lower left of the screen. “My Settings” will be displayed. The first two options under “My Settings” pertain to the digest.

Check or uncheck the options as you wish, and click the [Save] button in the top navigation on the screen to keep your changes.

At any point you can request an End User Digest. To do this, click [Request Digest] from the navigation bar at the top of the screen. The digest will be delivered to your Email inbox.

Changing your Spam Detection Policy

Proofpoint analyzes all incoming mail and assigns each message a score between 0 and 100, where 0 is not spam and 100 is definitely spam. ITS has set a default policy for all users that discards definite spam (messages scored 95 and above), places probable spam in quarantine, and delivers legitimate mail. However, every Lafayette email user has the ability to change the way Proofpoint deals with his or her email.

To change the type of spam detection applied to your email account, click the [Profile] tab in the lower left of the screen. “My Settings” will be displayed. Radio buttons allow you to select the detection policy you want applied:

After making a change to your policy settings, click the [Save] button in the top navigation on the screen to keep your changes.

See an explanation of the available policies

  • Discard 80 and above, Quarantine 40-79
    Discards all messages scored 80 and above, quarantines those scored 40-79, and delivers the rest. This policy is a little more aggressive than the default in that more mail will be automatically discarded.
  • Discard 95 and above, Quarantine 40-94 (default)
    Discards all messages scored 95 and above, quarantines those scored 40-94, and delivers the rest. This is the default policy configuration.
  • Discard Nothing, Quarantine 40 and above
    Discards no messages, quarantines those scored 40-100, and delivers the rest. This policy allows you the option to review all messages before they’re discarded.
  • Discard Nothing, Quarantine Nothing
    Discards no messages, quarantines no messages. This policy will deliver all spam and all legitimate mail to you. Messages that Proofpoint scores as spam will have the text “SPAM” added to the message’s subject line.
  • Discard 40 and Above, Quarantine 5-39, Adult Rules Enabled
    Discards all messages scored 40 and above, quarantines those scored 5-79, delivers those scored 0-4, and quarantines those scored 0-5 that also have an adult score of 40 or greater (see below). This is the most aggressive policy. If you choose this policy ITS recommends that you also check the “Send digest with new messages in my End User Digest” setting (see below).
    Note: adult scoring is based on the message having text that Proofpoint determines indicates content of an adult nature, regardless of whether or not the message itself exhibits spam characteristics. If there is mail of an adult nature that you do not want Proofpoint to quarantine, add its sender(s) to your “Safe Senders” list.

How does it work?

  • Proofpoint analyzes and scores all incoming email. Messages are either discarded, delivered, or quarantined based on the message score and each user’s spam detection policy. In addition to choosing a personal spam detection policy, each user can make “End User Digest” choices and maintain safe and blocked sender lists.