Banner 9 Self-Service FAQ

General Questions

How do I update my preferred first name?

  • Students, Faculty, or Staff: Follow the instructions on the Preferred First Name Policy webpage.
  • Alumni: Contact the Alumni Relations Office at (610) 330-5040 to request a preferred first name change.

How long does it take for a change to my preferred first name to appear in other systems?

Approximately 24 hours.

How do I update my directory entry (address and/or phone number)?

How do I update my photo?

The ID Office can take an updated photo. It takes approximately 72 hours for the updated photo to appear in the web applications that use it. Additional information can be found on the ID Office webpage.

FAQs for Students

How should students be monitoring Financial Aid related items?

The “Pay for School” block in the College Portal (my.lafayette.edu) is the recommended way for students to access their financial aid information.

What is a Student Profile?

The Student Profile page provides access to many other student services including Registration, Grades, an Unofficial Transcript, Class Schedules, Registration and Transcript Holds, and more.

How can I use the Enrollment Verification link?

The link signs you into the National Student Clearinghouse, which is used to obtain official verification of attendance at Lafayette.

What is the Transcript Ordering Process link?

The link is used to request that a copy or copies of your academic transcript be sent to yourself or a third party.

How can I use the Class Search link?

The link allows you to search the schedule of classes for a given term; we recommend using the “Advanced Search” option for best results.

What is the Degree Audit link?

The link is used to access Degree Works to review any outstanding graduation requirements or to explore other degree/major requirements using the “What If” tab.

FAQs for Faculty

How can I use the Class List link?

The Class List link provides access to current and past course and class information for all rostered courses.

What's the difference between a link with a solid underline and a dashed underline?

The solid underline links to a new page for the actual class list, the dashed underline links to a pop-up with basic information about the class, i.e. attributes, pre-reqs, etc.

How accurate is the enrollment count listed for each class?

The count updates automatically as registrations are processed in Banner either online during registration or as add/drops are processed in the Registrar’s Office.

Can I export a copy of my class list?

Yes, the export tab at the top of the page allows you to download the list into an Excel spreadsheet.

What is Grade Entry?

This page is used to enter final grades for students in your courses.

What is a Student Advising Profile?

The Student Advising Profile page is the main link to academic information about students at the College, including an unofficial transcript, class schedules, testing (AP/SAT, etc.), majors and minors, etc.

How can I use the Class Search link?

The link allows you to search the schedule of classes for a given term; we recommend using the “Advanced Search” option for best results.

What is the Degree Audit link?

The link is used to access Degree Works to review any outstanding graduation requirements or to explore other degree/major requirements using the “What If” tab.

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