Resources for members of the Lafayette community to provide answers to some frequently asked technology questions.
Information about working remotely in the event of a public health crisis, weather emergency, natural disaster, or personal circumstances.
Technology Style Guide and ITS Policies
Information about ITS related policies and a Technology Style Guide to maintain consistency among Lafayette College documentation.
ITS loans a variety of types of equipment to the campus community. With a typical lending period of 48-hours, faculty, staff, and students can borrow equipment such as microphones, portable document cameras, and cameras. All equipment is available from the Skillman Library circulation desk. If you have questions about using this equipment, please message the Help Desk at email@example.com.
Workshops and Training
ITS offers a variety of opportunities to learn more about resources and technologies, and in a variety of formats, including specialized group training, open workshops, drop-in sessions, one-on-one consultations, and help documentation on the Help website. General workshops are offered periodically throughout the year and are posted on the college calendar.
We usually determine workshop topics based on existing needs—for example, when a new application or service is introduced we offer multiple sessions so there are ample opportunities to attend. We are happy to design specialized workshops for courses and departments as requested.
Much of our technology-related training happens during one-on-one consultations and is generally the result of an “I need help now” call to the Help Desk or a conversation with someone from ITS or the library. While this sort of training provides for the most customized experience and is highly effective, the just-in-time model is challenging to support with our limited staffing, so we encourage faculty, staff, and students to consult with us ahead of time as soon as a possible need is recognized.
We are always looking for feedback, so if you have ideas or specific suggestions for technology training, please contact the Help Desk at firstname.lastname@example.org and (610) 330-5501.