What is Unified Communications?
Unified communications (UC) is the integration of two or more communication services into a single interface. Such communication services include telephony, video conferencing, instant messaging, presence, voicemail and email. Lafayette’s UC system integrates the college’s current email system and includes a new telephone and voice mail system that supports HD voice and utilizes Voice over IP (VoIP).
What is VoIP?
Voice over Internet Protocol is a technology for making telephone calls over the Internet.