A group is a set of Qualtrics users with access to a shared library of surveys, panels, and other survey data. If you would like to have a group created for your organization send your request to the Help Desk at firstname.lastname@example.org with a list of users that should be in the group.
Groups are good for sharing your surveys and other data with a large number of people. Rather than collaborating with individual user accounts, you can collaborate with a group to give everyone in that group access to your survey, message libraries, and panels.
When you create custom messages for your survey you have a choice where you want to have them saved. Custom messages include custom warning/error messages, thank you messages, invitation emails, etc. If you are working with others in your group on a survey they will not have access to messages saved to your local library, so you will have to either save or move these messages into the group library so everyone can see them.
When creating a new custom message be sure to select “New Message” from your group library as shown below.
If you have already saved a custom message to your personal library you can make a copy of it in the group library and then use that version in your survey instead.
For more information on how to create a contact list.
Qualtrics has a number of other libraries where you can save things like specific survey questions, images, and files. When uploading images or files make sure you choose to save them to your group library if they are files you want to share with the group.
For more information on Qualtrics libraries see this help documentation.