Ensure you are enrolled in DUO Mobile
DUO Push using the DUO Mobile app is the recommended method for two-step login. It will work anywhere a wireless network connection or wireless carrier service is available.
To activate DUO Mobile for a device, please review the instructions here.
Note: The Google Play Store might not be available in some regions. Those with Android devices need to have DUO Mobile installed prior to arrival.
Generate DUO Mobile Passcodes
If you’ve enrolled your smartphone, you can still use the Duo app to authenticate even if you don’t have service. This assumes you are bringing your smartphone with you.
To use this feature, click Other options in the DUO Prompt, then select the Use DUO Mobile passcode option. When prompted to enter a passcode, open DUO Mobile on your smartphone and locate Lafayette College in the accounts list, then tap Show to generate a six-digit passcode. Enter that passcode into the DUO Prompt, then click or tap Verify to log in to the application.
This method will work even without cellular or WiFi service.
Consider a YubiKey/U2F token
A YubiKey / U2F token is a USB security key you keep with you that allows you to authenticate to two-step login from anywhere. Simply plug the YubiKey / U2F token into the computer and press the button on the key when prompted.
To register a YubiKey / U2F token, please review the instructions here.
Requesting a temporary bypass code
In an emergency, you can request a temporary bypass code you can use to register a new mobile phone, landline, or other device after arriving at your destination.
Request a temporary bypass code by contacting the Help Desk at email@example.com or (610) 330-5501.