Zoom is a web conferencing service–some might think of it as a virtual meeting–with a combination of tools such as video, audio, and screen sharing.
All faculty, staff, and students have the Pro level Zoom account which includes the following features:
See Getting Started with Zoom for more information on scheduling, starting, and joining meetings. For instructions on using Zoom to mirror your device in the classroom see Mirroring your device in a smart classroom.
Help documentation can be found at Zoom Support. Additional help can be found via online chat at https://zoom.us/ or by phone (888)799-9666 ext 2. For help beyond what is offered by Zoom, contact the Help Desk at firstname.lastname@example.org or (610) 330-5501.