Zoom FAQ

What is Zoom?

Zoom is a web conferencing service–some might think of it as a virtual meeting–with a combination of tools such as video, audio, and screen sharing.

Zoom Pro Accounts

All faculty, staff, and students have the Pro level Zoom account which includes the following features:

• Web conferences are unlimited in duration
• Up to 300 participants
• Cloud recording capabilities

How do I access Zoom?

Using your Lafayette credentials, visit My Lafayette under “Connect to my accounts,” or visit https://zoom.lafayette.edu.

How do I use Zoom?

See Getting Started with Zoom for more information on scheduling, starting, and joining meetings.  For instructions on using Zoom to mirror your device in the classroom see Mirroring your device in a smart classroom.

How do I get help with Zoom?

Help documentation can be found at Zoom Support. Additional help can be found via online chat at https://zoom.us/ or by phone (888)799-9666 ext 2. For help beyond what is offered by Zoom, contact the Help Desk at help@lafayette.edu or (610) 330-5501.