This is a recommended list of essential technologies to ensure a functional remote work environment.

Essential Technologies

Computer

If you have a College-owned laptop computer, you should plan on taking that home to work remotely.  If you do not have a College-owned laptop computer and have a personal computer that has access to the internet, please review your needs and ensure that your personal computer is adequate for the tasks.  Otherwise see your supervisor to evaluate additional options.

Phone/Voicemail

The Unified Communications FAQ provides information related to the College phone systems such as, forwarding your phone extension, enable voicemail notification in email, and checking voicemail remotely.

Internet/VPN

Sufficient Internet access is necessary to access the online resources available from the college to be able to work remotely.

Some services like Banner INB and  access  to file shares (P: and U: drives) may require VPN access.  College-owned computers are pre-configured with the VPN client to allow access to file shares.  Users are strongly encouraged to use VPN when accessing any Lafayette service from a public wired or wireless network.

More information about VPN can be found on our VPN at Lafayette page.

Two Step Login

You may need to set up another device for your two step login if your authentication method is currently your office phone.  For more information on adding another device, see the My Devices & Settings FAQ on the Two Step Login FAQ.

Access to File Shares/Google Drive

It’s common for the College community to use  File Shares (P: and U: drive) and Google Drive to store files and data.

Available Software

Information about available software for personal and College-owned computers can be found on our Software page.

Adobe Creative Cloud

Adobe has authorized the installation and use of the Adobe Creative Cloud on personal computers for a limited period of time. Information on how to get Adobe on your personal computer, see Temporary Access to Adobe Creative Cloud.

Remote Collaboration

Google Meet

Google Meet is a web conferencing service that integrates with other G Suite services such as Google Calendar and Google Drive.  Information about Google Meet can be found at Getting Started with Google Meet.

Zoom

Zoom is a web conferencing service with a combination of tools such as video, audio, and screen sharing.  Information about Zoom can be found on our Zoom FAQ. For those concerned with the security of their Zoom sessions, see How to secure a Zoom session.

Kaltura Capture

Kaltura Capture is a lecture capture service that can be used to record webcam, screen, and/or audio to be shared within or outside of Lafayette College on media.lafayette.edu.  Information about Kaltura Capture can be found on our Audio/Video help page.

Get Help

Is training available for software and hardware?

We recommend using the College’s subscription to LinkedIn Learning for training on a wide array of software (e.g., Excel, Photoshop, Audacity, etc.) and related techniques (e.g., creating infographics and podcasts). You can log in with your Lafayette credentials.

In some instances, it may be possible for the Learning and Research Technologies team to work with you to develop or offer limited training or targeted help documentation or resources, depending on your needs.  For more information, talk with Jason Simms (simmsj@lafayette.edu) or Greta Bergstresser (bergstrg@lafayette.edu).

Help Desk

For nearly all support needs that involve a problem with equipment or services, such as your desktop computer, email, or course website, you should first contact the Help Desk at help@lafayette.edu or (610) 330-5501.